It depends on where you are. Order processing time is 1-3 business days, and standard shipping transit time is 3-7 business days

Yes, as long as the item has not been shipped. Please contact info@loxroom.com or log into your account if you need to cancel your order.

We currently ship within the United States only. Free standard shipping is included.

Orders cannot be updated after they have been shipped. If you need to make a change to your order, contact info@loxroom.com and we will do our best to accommodate you.

Hassle-free returns and exchanges.

Return it for a FULL refund or get a replacement just as easy as you purchase it.

We want happy customers! For any reason, if you don't like the sofa you received, you can return it in its original package and condition within 30 days upon receipt. Please contact info@loxroom.com

Once we receive the returned items, it will take up to 3 business days for us to process the refund. For PayPal account holders, up to 3 business days for the transaction to appear on your PayPal account. For credit card payments: Refunds may take 3–7 business days to post to your account

Loxroom currently accepts Visa, MasterCard, Discover, Amazon, Apple Pay,
Diners Club, Google Pay and American Express. We also accepts payments made through Shop Pay or PayPal.

If you have other questions, please just send it to info@loxroom.com